Support

How Neon Moon works

Neon Moon helps parents and caregivers create calm, personalized bedtime stories for children. The app is designed around a simple routine: set up a child profile, generate a gentle story, and play it aloud when bedtime is ready.

Getting started

• Create a child profile with bedtime-safe details such as first name, age, and interests.
• Generate a story for tonight or replay a recent favorite from your library.
• Use narration controls to play, pause, or restart the story.

Story safety

Neon Moon is built for bedtime: stories should be age-appropriate, gentle, and calming. If a story feels wrong for your family, skip it and contact support so it can be reviewed.

Subscriptions

Subscription details, free trial availability, and account management are shown in the app and handled through the App Store when available.

Privacy or data requests

For privacy questions, data access, or deletion requests, email support@neonmoon.app. You can also review the Privacy Policy.

Contact

Email support@neonmoon.app and include the device you are using, what happened, and any steps that help reproduce the issue. Please do not include sensitive child details unless needed for support.